Login errors being investigated
Incident Report for LaunchPad
Resolved
Underlying issues causing login errors have been identified and corrected. LaunchPad access has been fully restored. Thank you for your patience while we worked through this and we're sorry for any inconvenience this may have caused.
Posted Apr 08, 2020 - 11:53 EDT
Update
We are continuing to investigate this issue.
Posted Apr 08, 2020 - 11:42 EDT
Investigating
Over the last 15 minutes we have received some sporadic reports of students receiving errors upon logging into their LaunchPads. This is currently being investigated and we are working to understand and correct any underlying issues. Thank you for your patience while we work as quickly as possible to ensure uninterrupted access to this important learning tool.
Posted Apr 08, 2020 - 11:38 EDT
This incident affected: Student Application (Assessments, LearningCurve, VideoTool/Go React, ACES, Writer's Help, eBook) and Instructor Application (Gradebook).