Currently, all of our platforms are stable. Amazon Web Services continues to be engaged in ensuring recovery of all of their impacted instances. Our Macmillan Learning engineering team also continues to be engaged in monitoring and taking inventory of performance across all of our learning platforms and systems. We again thank you for your continued patience and sincerely apologize for the inconvenience.
Posted Aug 31, 2019 - 12:32 EDT
Identified
Amazon Web Services has identified an issue within one of it's US East regions which we believe is causing issues within our learning platforms. Our engineering team continues to be engaged and is tracking performance across all of our systems. The issues observed are random and intermittent. We apologize for the inconvenience and thank you for your patience.
Posted Aug 31, 2019 - 10:15 EDT
Update
We are continuing to investigate this issue.
Posted Aug 31, 2019 - 09:49 EDT
Investigating
We are currently investigating reports of LaunchPad service interruption. Our engineering team is actively engaged. We apologize for any inconvenience this may be causing and thank you for your patience as we work to quickly resolve this matter.